Cancellation Policy
1. Scope of Policy
This cancellation policy applies to all furniture and home products, including related accessories, sold by the Tradewinds98 website within the United States. By browsing or placing an order, users agree to comply with this policy.
2. Cancellation Rights
Customers may request to cancel their order within 14 days of receiving the product if they are not satisfied, without providing any reason. This ensures that consumers have sufficient time to make a choice.
3. Applicable Users
This policy applies to all consumers.
4. Conditions for Cancellation
Products eligible for cancellation must be new or show only minor signs of use, not affecting their resale, and must include all original packaging, accessories, and manuals.
5. Scope of Cancellation
Cancellation requests can apply to individual items or the entire order, but must comply with the above product condition requirements.
6. Cancellation Process
Customers must submit a cancellation request via email to info@tradewinds98.com, including the order number and details of the items to be canceled.
7. Cancellation Confirmation
Tradewinds98 will review the request within 24 hours of receipt. The review includes verification of product condition and order information. Once approved, the customer will be notified of the specific steps to proceed.
8. Shipping Costs for Returns
Return shipping costs are fully covered by Tradewinds98. Customers are not required to pay any additional fees. The company ensures safe transportation and bears all associated costs.
9. Return Address
Customers should send canceled items to the following address:
323 S 21ST Ave, SUITE C, HOLLYWOOD, FL 33020, United States
Please contact customer service via email before shipping to obtain authorization or further instructions.
10. Customer Support and Contact Information
For any questions regarding the cancellation process, customers may contact Tradewinds98 customer service:
Email: info@tradewinds98.com
Phone: +1 9378066770
Working Hours: Monday to Friday, 08:00–18:00(Eastern Time)
The company commits to responding to all emails within 24 hours and providing necessary guidance.
11.Store Information
This website is owned and operated by TRADE WINDS 98 CORP:
Company Name: TRADE WINDS 98 CORP
Address: 323 S 21ST Ave, SUITE C, HOLLYWOOD, FL 33020, United States
EIN: 38-4196040
Phone: +1 9378066770
Email: info@tradewinds98.com
Opening Hours: Monday to Friday, 08:00–18:00(Eastern Time)